FAQs
How do I choose the right eyewear style?
Review the product details, frame measurements, and lens notes on each product page. Choose a shape and fit that matches your daily use, face proportions, and preferred level of coverage.
Are the lenses suitable for everyday wear?
Many Visionlisse styles are designed for daily use, including outdoor light, screen time, reading, travel, and everyday styling. Please check the individual product description for the lens type and intended use.
Do you offer free shipping?
Yes. Visionlisse offers free shipping on all products, with delivery usually arriving within 3–5 business days after the order is processed.
Can I return or exchange my order?
Yes. We accept eligible returns and exchanges within 30 days. Items should be unused, in their original condition, and returned with the original packaging when possible.
How do I care for my glasses?
Store your eyewear in a protective case when not in use. Clean lenses with a soft microfiber cloth and avoid harsh chemicals, paper towels, or rough fabric that may scratch the lens surface.
How can I contact customer support?
Our support team is available 24/7. You can reach us through the contact page or email support@visionlisse.mom for help with products, shipping, returns, or order updates.